AIS

Refund and Cancellation

AIS Overseas must protect a client's privacy and confidentiality. As a result, AIS Overseas takes reasonable precautions to guard against misuse, loss, and unauthorized access, alteration, or disclosure of the personal information it has obtained. The client's (and, if applicable, the client's family member's) personal information may be used and disclosed by AIS Overseas for the primary purpose for which it is collected, for reasonably anticipated secondary purposes related to the primary purpose, and in other situations as permitted by the Privacy Act. The following are the general uses for which AIS Overseas will divulge the client's personal information:

• To carry out our operations,
• To offer and promote our services,
• To speak with the client,
• To fulfil our legal responsibilities, and to assist us in managing and enhancing our offerings.
• Under no circumstances will AIS Overseas refund payments for early service termination.

The above refund percentages apply to both the total amount paid and the full-service fee that was paid. Refund percentages are only relevant if the product's entire cost is paid in full, with no outstanding balance. Even if a client falls under one of the aforementioned categories or hasn't paid the entire full-service cost specified, they won't be eligible for the refund percentage.

To ensure that the cap system is followed, clients are registered in advance, that is, before the actual qualifying is published. The immigration pronouncements are occasionally discounted based on future expectations. Prior to the immigration authorities announcing them, it is prearranged that the client will acknowledge this and be prepared to do so in order to avoid the last-minute rush and prepare in accordance with all requirements. The customer has the option to go on to other options if, following the announcement, their profile is deemed ineligible.

Chargebacks are not tolerated at all by AIS Overseas. Customers who reject a credit card payment that turns out to be legitimate risk having their information permanently blocked and being unable to utilize the service. All unpaid fees and expenses will be forwarded to collections. Unpaid debts will be reported to all applicable Credit Reporting Agencies if our collection efforts are unsuccessful.

The customer acknowledges and accepts that the appropriate tax and the AIS Overseas consultation charge will be included in the total invoice amount (bill value). The reimbursement, though, would only be applied to the cost of the AIS Overseas Consultation. There is never a refund on the tax component.

AIS Overseas will return the relevant money as specified in the agreement in the event that the Immigration Authorities reject the application. Following the client's submission of the Online Refund Claim Form to AIS Overseas, the refund will be processed within 15–30 working days. A copy of the Authority's refusal letter must be enclosed by the client in order to bolster their refund claim. A client will not be eligible for a refund from AIS Overseas if they neglect to include a copy of the rejection letter or the rejection stamp on their passport.

Any delay resulting from using third-party services is not the company's fault. Clients are also not eligible for a service charge refund.

If the client does not receive immigration approval or if the request is rejected or not accepted at any point by any relevant authority, AIS Overseas shall not be liable for any fees or other amounts/charges that have been paid to any Assessing Bodies, Immigration Authorities, Embassy/Consulate/High Commission. The fees only includes the charges towards the services rendered by AIS Overseas and does not include any request or assessing fees. The client consents to cover all necessary additional costs in full.

In the event that the client paid using an online card service, the client hereby consents that, in the event that payment is made in any way, he or she will not withdraw the funds or be permitted to charge back the amount without first notifying AIS Overseas. This covers CC Avenue, unless otherwise specified in accordance with the terms of the agreement and the legal process that was in effect at the time and was under the authority of Hyderabad, State of Telangana.

If the client paid using a credit card or net banking, he agrees willingly to not contest the payment or request a chargeback from the chosen bank, demanding that the bank withhold or cancel the money he paid to AIS Overseas. The client further agrees to notify his banker that the payment made to AIS Overseas is legitimate and that he would like the payment to be canceled or charged back in his favor. This covers instances of card loss and misuse, whether caused by him directly or indirectly. In the event that AIS Overseas decides to defend or represent the client in this regard before any bank or authority, the client consents to work with AIS Overseas in this regard.

The service charges charged by AIS Overseas are in accordance with the corporate standards that were agreed upon by the client, and they do not correspond to market rates. The client has been informed prior to registration and all sources of information have been used to clarify and convey the charges, so any claims made after the fact, such as that they are excessively expensive, will not be considered.

The customer acknowledges that immigration requires proving sufficient cash, if any, depending on the nation and the application route/category. The customer agrees to give the amounts as requested by the relevant immigration or other authorities, and AIS Overseas will not be responsible for any refund of the service fees, in whole or in part. Refund requests for service charges will not be accepted in certain circumstances.

Additionally, the client acknowledges that any registrations for any countries made with AIS Overseas prior to this client declaration agreement date, if any, would be void, and that no payment or service claim may be made until AIS Overseas provides written confirmation of the payment.

Should the permit be denied for the following reasons, there won't be a reimbursement:

• If the customer is unable to appear for the interview, no reimbursement will be given if the permit is denied for the following reasons.
• The client's or the family members' failure to provide the requested medical care.
• If the client doesn't follow the Embassy's or Consulate's guidelines.
• Absence of a valid police clearance certificate, valid for at least three months inability of the client or members of the client's family to provide proof of sufficient funds for settlement.
• The client or any member of their family has previously broken any immigration laws. late submission of any more documents that the consulate may request in the future The customer does not meet the eligibility requirements for the English language test and, as indicated by the AIS Overseas adviser, does not receive the necessary score.
• If a client abandons their case within three months of registering, there won't be a reimbursement. Abandonment also includes not communicating with your consultant for a period of three months.

The cost of any fees paid to authorities or other organizations is the client's responsibility and is not covered by the service fees. In the event that a refund claim is denied, AIS Overseas will not consider it.

Within 30 days, the customer must provide all necessary documents, paperwork, and information to AIS Overseas so that the company can process the request and prepare it for submission to the relevant immigration/assessment body. If the customer is unable to follow suit, it will merely imply that there is no unpaid advice or consulting fee owed to AIS Overseas.

Within a week of receiving any correspondence from the office, whether it be by phone or in writing, the client is required to alert AIS Overseas. Additionally, the customer has seven days or less to notify the aforementioned immigration consultancy of any and all communications (by phone or in writing) that the client has with the relevant bureau. This includes in-person visits to the office and/or phone inquiries. If the client is unable to follow suit, it will merely imply that AIS Overseas has been charged for secretarial services and that no money is owed.

At the agency's request, the client will attend all interviews at the agency-designated location at his own expense, if needed, and he will promptly comply with any directives from the agency. The failure of the client to comply with this request will imply that AIS Overseas has been charged for secretarial services and that no refund is due.

The client agrees not to fight the withdrawal of his request on the grounds that the request fee was paid in error. The client bears sole responsibility for the payment of the request fee and the method of payment. If the request, petition, or both are returned, refused, or delayed, it will be because of the error.

It is acknowledged that filing an immigration request is never a normal, generic, or time-bound process. According to the procedure's evolving needs, the concerned case officer may call for more documents and ask that they be submitted to the relevant immigration authorities in the future. Refund requests based on these criteria won't be granted.

The customer must also be aware of and agree to the fact that, should they decide to opt out of the process at any point after signing up, there will be no refund or transfer of the AIS Overseas charge to a friend or family member.

The client will provide all necessary data and documents, including English translations, in the format requested by AIS Overseas and the relevant office. Based on the information provided by the customer and the supporting documentation, the previous immigration consultancy has fully approved of it. The relevant immigration authorities will not consider the offer if the provided details turn out to be false, incomplete, erroneous, or fraudulent. Furthermore, the immigration consultancy disclaims any liability for any unfavourable influence on the outcome of the petition and the subsequent denial resulting from this. In such circumstances, no reimbursement of the consulting fee or the sum paid to the government agencies may be requested.

Under the conditions listed below, AIS Overseas retains the right to discontinue or withdraw its services without paying the client's service fee. If the client does not turn in all of the necessary paperwork by the deadline, which is typically one month from the date of registration attempts to defame the company's name in any way that could damage its reputation or ability to conduct business refuses to answer the company's emails and calls for almost a month, then withdraws for personal reasons It is reasonable for AIS Overseas to believe that someone other than the client is trying to use the service in order to further their own interests. You act in a way that makes it impossible for your consultant to continue providing the service(s), in the sole judgment of AIS Overseas.

By signing this document, the client consents to comply with all conditions set forth by the relevant authorities who perform an evaluation or make decisions. Additionally, the client consents to turn in all documentation, including originals, as requested by the relevant assessment agencies. The client is aware that any failure on their side to produce these papers, in whole or in part, is their own fault and that AIS Overseas bears no liability for it. As a result, the client acknowledges that they are unable to submit documentation as justification for a refund.

The client will pay all fees that may be owed to various government agencies, bodies responsible for skill appraisals, and language testing companies. These fees may include, but are not limited to, skills appraisal costs, costs associated with obtaining a residency permit, the Acceptable English language test or other language tests, as appropriate, health tests, etc. Regardless of the petition's ultimate outcome, the stated fees are absolutely non-refundable and non-adjustable by the immigration consultancy or any of the receiving offices. The engaged organization alone has the right to a positive evaluation or conclusion, even though the immigration consultancy has no influence whatsoever over the outcome at any stage of the petition. AIS Overseas has not provided any guarantee of a positive evaluation or outcome of the client's anticipated petition at any stage.

After the petition is filed and throughout the duration of the proceeding until the Permanent Residence Permit is revoked, the client shall notify AIS Overseas of any news pertaining to a change of housing or mailing address, educational or specialized credentials, changes in marital status, services, or company, the birth of children, or any police or unlawful case. If the customer is unable to follow suit, it will merely indicate that there is absolutely no remaining reimbursement for any advice fees paid to the immigration firm.

The client will take an Acceptable English language test, or another language test if appropriate, and, in each of the four assessment factors (Listening, Reading, Writing, and Speaking), achieve a minimum individual total of the group as appropriate for them and as required by the assessment body/issuing authority. The client fully understands and agrees that in order for his petition to be filed, he must obtain the required Acceptable English language or other language test (if applicable), including for partners or dependents who are older than 18 years old. In the event that he is unable to meet the requirements, AIS Overseas will not be reimbursed for the advisory, consulting, or secretarial services fees.

Additionally, the client must confirm that they are married or in a relationship that qualifies as a dependent's spouse. If applicable, the acceptable dependent(s) must also take acceptable English language tests or other language tests, and they must provide a report with the minimum score necessary in accordance with the SERVICE LEVEL AGREEMENT that AIS Overseas has decided upon.

The client must also confirm that he or she is married or in a relationship that qualifies as a dependent relationship, such as a spouse relationship, or that the acceptable dependent(s) takes acceptable English language tests or other language tests, as applicable, and provides a report with the minimum score that is appropriate based on the decided SERVICE LEVEL AGREEMENT with AIS Overseas.

The client understands and agrees that by signing this agreement, they are obligated to employ our services even if their circumstances change during the procedure. Any kind of settlement cannot be entertained or considered. Since we are a heavily invested firm, once services are rendered or after the procedure has started, we are unable to grant refund requests.

The customer is required to faithfully disclose to AIS Overseas any information pertaining to any past or current instances of wrongdoing, conviction, or insolvency brought against them or those who depend on them. The money that was paid to AIS Overseas in question will not be refunded in any way if he withholds these facts and they are later discovered.

AIS Overseas is obligated to protect a client's privacy and confidentiality. As a result, AIS Overseas takes reasonable precautions to guard against misuse, loss, and unauthorized access, alteration, or disclosure of the personal information it has collected. The client's (and, if applicable, the client's family member's) personal information may be used and disclosed by AIS Overseas for the primary purpose for which it is collected, for reasonably anticipated secondary purposes related to the primary purpose, and in other situations as permitted by the Privacy Act. The following are the general uses for which AIS Overseas will divulge the client's personal information:

• To carry out our business
• To offer and promote our services
• To interact with clients,
• To abide by the law,
• To assist us in managing and enhancing our offerings.

It is important to remember that AIS Overseas does not bear liability for any payments made directly. Instead, it provides receipts for all payments that are collected.

The client expressly acknowledges that he has been informed of the typical waiting times and average times that apply to his permit class and that these times are determined only by the office's or the reviewing body's convenience. Additionally, the client acknowledges and fully accepts that, due to the extended petition time periods, he will never be entitled to any kind of refund for charges made on- or off-site.

After the permission is approved and the traveler lands in a certain foreign nation, AIS Overseas has not provided any kind of guarantee, counsel, or commitment regarding employment or job assurance. Because AIS Overseas has not been able to provide a job guarantee abroad, the client will not be entitled to reimbursement for any advice, consulting, or secretarial service fees that they may have previously offered to AIS Overseas.

When a client pays AIS Overseas for the SERVICE LEVEL AGREEMENT that has been properly signed with AIS Overseas, there may be a conflict or disagreement regarding this payment. If an issue should occur and AIS Overseas is held liable, it will only be limited to the fees that were offered to AIS Overseas as adviser, consultant, or secretarial fees as part of the properly executed SERVICE LEVEL AGREEMENT.

In many countries, the issuance of a Green Card or Permanent Residency is contingent upon the cap not being met for that particular year. If the cap has been reached for that year, the client may still not be granted a Green Card or Permanent Residence even though they have all the points required by the immigration authorities of the designated country. The customer is fully aware that they cannot request a refund if they are unable to obtain a Green Card or Permanent Residence due to the cap restriction.

It will take 15 to 30 working days to process your refund request, provided that it complies with the Company's and the service agreement's accepted terms and conditions.

Only the specific request is included in the stated service amount, which is for the entire service as of the registration date. The client is free to assume that family members or children will receive extended services; the business will not be held accountable for such assumptions.

The customer is required to obediently provide to AIS Overseas all information pertaining to previous and present wrongdoings, convictions, and bankruptcy claims made against him and his dependents. The money that was paid to AIS Overseas in question will not be refunded in any way if he withholds these facts and they are later discovered.

The services stated on the AIS Overseas website are the reason for any fees paid to AIS Overseas. All fees, unless specified otherwise, are quoted in Indian Rupees. You agree to use one of our approved payment methods to cover all costs and any taxes related to our services.

AIS Overseas is not affiliated with any embassy, government agency, or organization. Since we are a Private Limited organization, we lack the power to give you any form of permit. All we can do is support, counsel, and guide those who choose to relocate or visit the nation of their choice. Please be aware that the relevant government departments in each country have the final say over all requests.

We base our agreements with clients on honesty, integrity, and security, and we make sure that every option is understood. There is nothing concealed and our terms are clear.

The client understands and accepts that the company does not recommend or compel the use of any particular service, product, etc. The client makes the decision to use a particular service, product, etc., and that decision should never be interpreted as the opinion of the company.

Without putting pressure on customers to choose a certain service, good, or combination of them, AIS Overseas markets all of its offerings and informs them of all available opportunities.

The client has carefully read over all of the aforementioned clauses, agrees to them, and will continue to abide by them in exchange for signing and accepting this agreement.

With its registered office located in Hyderabad, Telangana, AIS Overseas is managed and operated entirely within India. The legality, interpretation, and execution of this Agreement shall be governed by the laws of the State Government of Telangana and the Government of India. Any disagreement occurring between the firm and any individual pertaining to any matter pertaining to the company may only be tried by the Hyderabad, Telangana courts.

Force majeure. The Company shall not be liable or responsible for any failure or delay in fulfilling its obligations under this agreement that results from, directly or indirectly, events outside of its control, such as, but not limited to, labour strikes, work stoppages, accidents, acts of terrorism or war, civil or military disturbances, nuclear or natural disasters, acts of God, epidemics, or pandemics; and disruptions, loss, or malfunctions of utilities, communications, or computer (hardware and software) services. It is acknowledged that the business will make a good faith attempt to return to full operation as soon as possible given the current situation. Your file will be kept or postponed until the circumstances are resolved. No cash refund will be provided on the service fee as service has already been initiated if we determine you are not eligible to apply.

Charge Back: The customer acknowledges that, by agreeing to this, she or he understands that, in order to provide services to them, AIS Overseas will deploy personnel and make use of other infrastructures at a significant financial expense. The client hereby agrees that, unless otherwise specified in the agreement, he will not seek a refund of the fees and charges paid to AIS Overseas, regardless of the outcome of the request.

By signing up for this service, the client acknowledges that they are aware of the deliverables and agrees not to file a chargeback (which is solely applicable for card payments).

Please contact us at +91 91157-91193 or via email at Info@aisoverseas.in for more information. Our representative will respond to you as soon as possible.